Frequently Asked Questions
Common questions about AMS — trial, security, billing, and support.
Yes. AMS offers a 14-day free trial with full access to every feature — billing, visitor management, complaints, and reports. No credit card is required to start.
Yes. All data is stored on secure cloud infrastructure with encrypted connections. Only your committee/admin and authorized residents can access your society's data — it is never shared with other societies or third parties.
Residents can use AMS entirely through a web browser, or download the free Android app for a more convenient mobile experience — both give access to the same billing, visitor, and complaint features.
Yes, there is no long-term lock-in. You can cancel your subscription at any time from your account settings.
Yes. AMS supports communities internationally, including HOA and condo associations in the US, block management in the UK, and strata schemes in Australia — each with terminology and workflows suited to that region.
Admins can generate monthly maintenance bills in bulk for all or selected residents, based on rules set once (amount, due date, applicable flats). Residents can view and pay their dues directly through the app or web portal.
Residents can pre-approve expected visitors through the app, so security staff can quickly confirm entries at the gate. For unexpected visitors, security logs the details digitally, and residents get a real-time notification to approve or track the entry.
Your data is preserved when you switch plans — billing history, resident records, and complaint logs all carry over. Only feature access changes based on your new plan.
AMS is built to support communities of any size, from small buildings with a handful of flats to large townships with hundreds of units.
Yes — you can raise a support ticket directly from your admin dashboard, or ask a question on our community forum where other admins and residents can help too.