Everything covering how AMS handles your data, your agreement with us, and your rights as a customer — kept current as the product evolves.
Last updated 20 Aug 2026
Apartment Management System (AMS)
Effective Date: 15.08.2026
This policy applies to payments made through the AMS where payment functionality is enabled. Certain payments may be community charges, maintenance dues, deposits, service fees, or other amounts determined by the relevant apartment/community management.
Payments may be processed through third-party payment gateways. A successful payment confirmation may depend on the payment provider and our system receiving confirmation.
A payment may generally not be cancelled after successful processing unless cancellation is permitted by the relevant payment provider, apartment/community management, or applicable law.
Refund eligibility depends on the nature of the payment and the applicable community rules, service terms, payment provider rules, and law. Approved refunds will normally be returned through the original payment method where technically possible.
If money has been debited but the transaction is shown as failed or pending, users should contact support with the transaction/reference number. We will investigate the payment status with the payment provider.
If a user believes a payment was made incorrectly, they should contact exaltedsol@gmail.com promptly with the relevant transaction details.
Third-party payment providers may have additional terms and refund procedures. Users should review the applicable provider terms where relevant.
Exalted Solution
Email: exaltedsol@gmail.com
Website: https://ams.exaltedsolution.com
Questions about this policy? Contact our support team.